Jira has become an integral part of software development teams, helping organizations fuel better collaboration and enable better project management. In addition, the solution is also being embraced by a…
From expediting cross-department collaboration to aligning business priorities and from improving customer-facing service coordination to enhancing agent experiences, IT Service Management (ITSM) is no longer an option but a…
What is our new name? enreap What does the new name mean? The name is derived from two powerful components, “en” and “reap”. “en” signifies an association that envisions, enhances,…
Embracing the concept of DevOps for better, quicker, cost-effective application delivery is commendable. However, unless you track or monitor your progress, you can never be too sure if your efforts…
As DevOps becomes more and more popular across the business world, continuous delivery helps in automating the software delivery process and enabling easy and assured deployments into production. By producing software in…
Organizations across the world are racing to the cloud to leverage benefits across scalability, availability, and flexibility of workloads. For this very reason, Atlassian Cloud has been witnessing immense popularity as…
Organizations have long been using Atlassian Server plugins to meet the unique needs of their business. Although many have been contemplating moving their apps to the cloud, they have never…
2020 brought about massive changes in how businesses operate their ITSM models. The only way to weather the crisis was through the introduction of practices that allowed them to be…
Implementing an ITSM Tool? Here are 8 Tips that Will Take You on the Road to Success Meeting the service needs of modern customers has become extremely difficult for organizations,…
ITSM organizations have long been looking to improve the speed and efficiency with which they design, plan, and deliver IT services to customers. But despite taking all necessary steps, efforts…