Jira Service
Management

With Jira Service Management, you can easily receive, track, resolve, and manage customer requests. Jira Service Management implementation makes it easier to categorize incidents, service requests, problems, and changes by organizing and prioritizing these requests in a single place. With Jira Service Management, empower business teams to collaborate at high velocity.

Jira Service Management Features

Empower Dev, IT Ops, and business teams to collaborate at high velocity. Respond to changes and deliver great customer and employee service experiences fast.

Jira Service Management Features

Respond to changes and offer a great customer service experience with the best ITSM Solution. Jira Service Management comes with the capabilities to liberate your teams.

jira service management-self serve

Empower Your Employees

Jira Service Management helps to equip your teams with the tools and practices they need to resolve issues themselves.

visibility of work with Jira

Improve Visibility

It gives your business the opportunity to identify the areas of improvement. It also ensures service quality is maintained.

enreap will help you in achieving maximum efficiency.

Innovate Performance

It allows you to shift from Change Management to Change Enablement and encourage your business to make the changes. It enhances the experience you provide to your customers.

improve performance with time

Save Time

It allows you to streamline your IT services which helps your teams avoid time-draining, repetitive tasks.

Flexible environment

Drive Collaboration

It enables simple cross-team collaboration and leads to faster and more effective response times for customer queries.

AWS Cloud Cost Optimization

Maximize Investment

It introduces service management solutions to new teams. It also avoids creating friction between teams.

Jira Service Management Features

Respond to changes and offer a great customer service experience with the best ITSM Solution. Jira Service Management comes with the capabilities to liberate your teams.

jira service management-self serve

Empower Your Employees

Jira Service Management helps to equip your teams with the tools and practices they need to resolve issues themselves.

visibility of work with Jira

Improve Visibility

It gives your business the opportunity to identify the areas of improvement. It also ensures service quality is maintained.

improve performance with time

Save Time

It allows you to streamline your IT services which helps your teams avoid time-draining, repetitive tasks.

enreap will help you in achieving maximum efficiency.

Innovate Performance

It allows you to shift from Change Management to Change Enablement and encourage your business to make the changes. It enhances the experience you provide to your customers.

Flexible environment

Drive Collaboration

It enables simple cross-team collaboration and leads to faster and more effective response times for customer queries.

AWS Cloud Cost Optimization

Maximize Investment

It introduces service management solutions to new teams. It also avoids creating friction between teams.

New to Atlassian?

If you're new to Atlassian, we offer tailored consultancy services to get you set up exactly as you require. Take a look at our Installation and Configuration services, or schedule a free initial 30-minute consultation with one of our experts.

Already up and running?

Already up and running, but think you could get more out of your instances? Take a look at our Extending and Optimising your Stack sections, or click below to schedule a free initial 30-minute consultation with one of our experts.

High-velocity service management

Why Jira Service Management?

It helps to unlock high-velocity teams with Jira Service Management.

atlassian data center migration-page-icon-4

Fewer IT problems & improved response

It decreases IT problems and responds to incidents quickly. It results in the reduction of associated costs and disruption.

enreap will streamline the communication line with relevant tools to ensure smooth interaction between teams.

Better Service

It improves satisfaction rates for end users.

jira service management- Connect dev and ops icon

Easy Compliance

It ensures compliance with regulatory requirements.

Contact our expert to get maximum ROI
of your Atlassian Investment

Our JSM Services

Unlock high-velocity teams with Jira Service Management

Key Ticketing Capabilities to Ensure Productivity

Automate, customize, and prioritize with our ticketing software to help you accomplish everything. Resolve the day-to-day IT tickets faster than ever. IT Service Management, or ITSM, is how you manage the delivery of end-to-end IT services. Respond to customer service requests with the key ticketing service to ensure productivity.

jira software-integrate better-icon

Implementation

Implement ITSM with our outcome-targeted implementation services.

Flexible environment

Self-Service

We make your help desk accessible across multiple channels and devices.

enreap will ensure a fully-automated transition experience for your business. Create the product & quickly add the desired features.

Automation

We help you relieve your help desk team of the repetitive process by automating them.

Jira software - Consolidation icon

Customizations

We offer the facility to align your help desk with your organization’s goals.

Atlassian Tools Governance

Asset Management

We help you manage your IT and non-IT assets using help desk software.

jira software license icon

JSM License Management

We provide you with the option to optimize your funding in Jira Service Management and Atlassian products.

Why Choose enreap?

At enreap, we provide the best Jira Service Management implementation in India. We have years of experience helping organizations take their ITSM to the next level using JSM products.

Global-trust of clients on enreap's services

Global Influence

We offer you the best Atlassian products and services, including ITSM, which takes your ticketing system to the next level.

enreap experts will be available to provide you with the most holistic engineering experience.

Experience

We have years of experience in providing Jira Service Management. Our expertise allows us to deliver top-notch Atlassian services.

enreap is Atlassian Platinum Partner offering Atlassian solutions in India & APAC

Platinum Partner

We are Atlassian’s platinum partner, striving to keep customers satisfied with our services.

enreap's 24 by 7 support to clients

24-Hour Support

enreap will provide you with constant support and be there to assist you. We help you resolve your IT difficulties quickly and effectively.

enreap will effectively manage & optimize your growing infrastructure with ease. So you won't face any issues while scaling your business

Scalability

We do not compromise on efficiency. Our expertise allows you to manage your growing infrastructure.

Customized Consulting by team enreap, tailored specifically for your business needs

Customized Consulting

We provide complete ITSM architecture as per your business requirements.

Our Success Stories

Our work speaks for itself and we are proud of it.

united electronics

Case Study

Saving Cost and Time with Jira Software

A customized ‘6-Step’ cloud migration process to help the entire team become more secure  and productive.                   

subex

Case Study

Revamping ITIL strategies with JSM

Subex – A leading telecom solutions provider revamped their ITIL practices for a better customer satisfaction.  

Read how enreap helped WSE

Case Study

Setting up Independent ALM & DevOps

Demerging with Pearson group and setting up an independent ALM & DevOps infrastructure as             well as tech support.              

GMobis preview

Case Study

Increase in Productivity Using Digital Transformation

Driving digital transformation of GMobis by moving to Agile Technologies.
 

Frequently Asked Questions

Here are some questions that are frequently asked by our clients. If you need more information or have any other questions, feel free to contact us.

enreap is an Atlassian platinum partner, and our consultants will handle the implementation of Atlassian on your behalf. Regardless of whether you require an initial analysis, a deployment roadmap, training and user onboarding, or all three, our professionals can handle all of your Atlassian implementation needs. Our professionals will assist you in getting the best performance and value out of your tools.

With its wide range of deployment options, the Atlassian product line may be used by any type of company. By using these tools, your teams will be able to work together better, share information consistently, do tasks correctly, and write code consistently. Your Atlassian partner will help you do a discovery investigation to find the best tool stack to add to your current infrastructure and help your team work more efficiently.

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