Jira Service

Whether you’re simply getting started, or seeking to transfer to a greater fast, bendy ITSM solution, Jira Service Management comes with the capabilities you want to liberate your teams.

Jira Service Management Features

Empower Dev, IT Ops, and business teams to collaborate at high velocity. Respond to changes and deliver great customer and employee service experiences fast.

Jira Service Management Features

Empower Dev, IT Ops, and business teams to collaborate at high velocity. Respond to changes and deliver great customer and employee service experiences fast.


Great carrier stories fast - without the complexity of conventional ITSM solutions.


Connect workflows for your information base to deal with greater pass-thru tickets and use your team's talents for critical issues.


Track work throughout the organization via an open, collaborative platform.


Requests, Incidents, Problems, Changes, Assets. Jira Service Management does it all, on a unified platform.


Use out-of-the-container ITIL great practices and adapt them to the manner you need your groups to work.


Leverage Jira Service Management's deep integration with Jira Software, Confluence, Opsgenie and Statuspage to fill the space among Dev and Ops.

New to Atlassian?

If you're new to Atlassian, we offer tailored consultancy services to get you set up exactly as you require. Take a look at our Installation and Configuration services, or schedule a free initial 30-minute consultation with one of our experts.

Already up and running?

Already up and running, but think you could get more out of your instances? Take a look at our Extending and Optimising your Stack sections, or click below to schedule a free initial 30-minute consultation with one of our experts.

High-velocity service management

High-velocity service management

Deliver value fast

Tune Jira Service Management to meet your unique needs. Empower every team, from IT to HR to legal, to set up a service desk quickly and continuously adapt at scale. Deliver great service experiences fast - without the complexity of traditional ITSM solutions.

Make work visible

Track work across the enterprise through an open, collaborative platform. Link issues across Jira and ingest data from other software development tools, so your IT support and operations teams have richer contextual information to rapidly respond to requests, incidents, and changes.

Connect Dev and Ops

Deliver more customer impact while managing risk. Accelerate critical development work, eliminate toil, and deploy changes with ease, with a complete audit trail for every change.

Contact our expert to get maximum ROI
of your Atlassian Investment

Our JSM Services

Unlock high-velocity teams with Jira Service Management

Our JSM Services

Unlock high-velocity teams with Jira Service Management

JSM Implementation

Achieve quicker time-to-cost in your Jira Service Management funding with our outcome-targeted implementation services.

JSM Training and coaching

With lots of public, private, remote, and custom designed schooling courses, Valiantys lets you leverage the entire ability of Jira Service Management.

JSM Migration

Whether you need to transport from some other software or migrate your Jira Service Management to a brand new infrastructure, we are able to assist you.

JSM Consolidation

Streamline governance, enhance collaboration, and reduce renovation costs.

JSM Governance

Ensure your Jira Service Management, Confluence, and Atlassian answers are continually helping your enterprise requirements.

JSM Licence Management

Optimize your funding in Jira Service Management and Atlassian products.

Why Choose Enreap?

A global organization that combines efficiency and technical expertise to provide innovative results within the software development lifecycle.


We help to achieve maximum productivity with the least efforts. We offer a modernized customer interaction process and cost-effective advanced software to manage work efficiently


We have experience in ALM & DevOps. Our expertise allows us to deliver top-notch Atlassian services among startups and enterprise to transform their business.

Platinum Partner

Our certified Atlassian consultants provide you with solutions and advice tailored to your needs and requirements, we provide you with the right solution.

Flexible Environment

Our infrastructure allows AWS setup, private cloud setup and SaaS hosting operation to accomplished your business needs.


Our expertise allows us to manage your growing infrastructure and stay competitive without compromising on efficiency.

Customized Consulting

We provide complete DevOps architectureas per your business requirements.

Our Success Stories

Our work speaks for itself and we are proud of it.

Case Study

Saving Cost and Time with Jira Software

A customized ‘6-Step’ cloud migration process to help the entire team at ‘Extra’ become more secure and productive.

Case Study

Revamping ITIL strategies with JSM

Subex – A leading telecom solutions provider revamped their ITIL practices for a better customer satisfaction.

Case Study

Setting up Independent ALM & DevOps

Demerging with Pearson group and setting up an independent ALM & DevOps infrastructure as well as tech support.

Case Study

Increase in Productivity Using Digital Transformation

Driving digital transformation of GMobis by moving to Agile Technologies

Case Study

Migration to Atlassian Cloud

Download this Case Study to know how the seamless transition to the new environment ensured no loss of productivity

Case Study

Implementation of JIRA Service Desk

Download this Case Study to know how we Gave Subex management real-time visibility into team productivity

Case Study

Integration of ALM and DevOps

Download this Case Study to know how we implemented Confluence, JIRA Software, Zephyr

Frequently Asked Questions

Here are some questions that are frequently asked by our clients. If you need more information or have any other questions, feel free to contact us.

Enreap is an Atlassian platinum partner, and our consultants will handle the implementation of Atlassian on your behalf. Regardless of whether you require an initial analysis, a deployment roadmap, training and user onboarding, or all three, our professionals can handle all of your Atlassian implementation needs. Our professionals will assist you in getting the best performance and value out of your tools.

With its wide range of deployment options, the Atlassian product line may be used by any type of company. By using these tools, your teams will be able to work together better, share information consistently, do tasks correctly, and write code consistently. Your Atlassian partner will help you do a discovery investigation to find the best tool stack to add to your current infrastructure and help your team work more efficiently.

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