itsmsolutions Archives

Our journey to becoming the first Atlassian ITSM specialized partner in India

We are very excited to announce that enreap is the first in India to become an Atlassian ITSM Specialized Partner. This certification demonstrates our extensive knowledge, deep technical and ITSM…

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November 3, 2023

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Continuous improvement in ITSM: The role of metrics and KPIs

IT Service Management, or ITSM, for those unfamiliar, is akin to the conductor of an orchestra, directing various components to work in harmony. It is the unseen force that enables…

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July 17, 2023

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Our journey to becoming the first Atlassian ITSM specialized partner in India

Continuous improvement in ITSM: The role of metrics and KPIs

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