Agile ITSM vs Traditional ITSM

The proliferation of technology, software, applications, and enterprise digitalization has made ITSM a critical enabler of business success. Think of any piece of technology in the workplace – be it…

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Microservices And DevOps – How To Make the Combination Work

As technology evolves at a lightning-fast pace, fulfilling the ever-increasing consumer demands while keeping up with the latest trends is not easy. For that reason, many organizations have started abandoning…

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How to Migrate Existing Legacy ITSM Tools to JSM

ITSM organizations have long been looking to improve the speed and efficiency with which they design, plan, and deliver IT services to customers. But despite taking all necessary steps, efforts…

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Turbocharge your Service Management with Low-Code

Atlassian and its suite of cutting-edge products have long been empowering organizations to drive greater efficiencies, outcomes, and revenue, especially products like Jira Service Management (JSM) that help in delivering…

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7 Reasons We Love Jenkins

Developers have long been writing code and bringing individual code into a central repository on a continuous basis. But the problem with this traditional approach is that code commits are…

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