Software engineering teams today solve complex enterprise and industry problems in a constantly evolving technological landscape. Along with these evolutions comes the opportunity to get technologically creative and experiment with tech permutations and computations to create impactful, business-driving software applications and solutions. 

Today, software development and implementation teams need to continuously innovate, deliver, and implement solutions faster, maintain robust security measures, and furnish solutions to complex business problems in less time. 

Technical expertise is now crucial for teams to be responsive, nimble, and agile. But that alone is not enough to solve the complex problems of this shape-shifting tech and business landscape. 

So, what do organizations need? 

Surprisingly, the answer lies in the organizational culture and employee enablement. Just hiring the best, most talented, and knowledgeable resources, can hardly be of any use if they work in isolated silos. 

Einstein said that “We cannot solve our problems with the same thinking with which we created them”. Philosophy aside, today’s development teams need diverse thoughts, people who challenge and question, and fresh eyes to come up with solutions to complex problems. 

Citizen science is essential for effective, swift, and intelligent problem-solving.

How does citizen science work at enreap?

At enreap, we have recognized that hiring the best talent is not enough. We need to create an ecosystem that promotes curiosity and collaboration, and most importantly fosters a spirit of continuous learning and teamwork. We recognize that when everyone is moving together forward, then success takes care of itself.

As an organization that helps enterprise digital transformation, our team works on complex, business-impacting projects. Transformation often means dealing with legacy as well as cutting-edge systems and technologies. Teams navigate multiple tech stacks and use case complexity, especially when it touches sensitive and business-impacting parts of an enterprise.

Software solutions today need to be enablers of sustained innovation and excellence. For this, development teams need cross-functional collaboration and teamwork.

This must be complemented with the right attitude. At enreap, that attitude is that we rise by lifting others. 

• An open, judgment-free culture 

The enreap company culture is one where we promote help-seeking. Our teams comprise highly skilled technical resources who generously share knowledge with their peers, guide them, and come up with creative solutions to complex business problems. 

Knowledge is shared across the organization through robust knowledge repositories. We also have our subject matter and technical experts who operate as our human libraries and offer employees the space to learn, unlearn, explore, and ideate. 

They readily share their expertise that employees can leverage to evaluate ideas and resolutions and solve complex problems.

• Psychological safety opens more scope for experimentation 

Citizen science is all about leveraging the power of the collective and increasing the scope for experimentation. enreap employees get an open and judgment-free environment where they can bounce off ideas fearlessly. We believe that good ideas come when there are many ideas and viewpoints. 

However, human psychology prevents expression in the absence of psychological safety. At enreap, we solve this problem by creating a culture that promotes ideation and expression. There are no bad ideas or solutions. Some solutions are just better than others.

Employees thrive when they get a safe space to brainstorm and flesh out ideas without worrying about perceptions or judgment. In such an environment, the citizens of the organizations throw in more ideas and thoughts, work on probable solutions, and get to that perfect answer.   

• Tech enablement 

Of course, without powerful technology platforms that facilitate cross-functional knowledge delivery, transfer, and sharing. The right technology tools can accelerate knowledge transfer among development teams, ensuring timely project delivery for clients.

With teams, knowledge experts, and clients across geographies, team enablement through technology is what drives powerful problem-solving. Our tools and technology ecosystem, robust and accessible knowledge repositories, transparent processes, and robust documentation platforms deliver enablement at work – when work happens. 

Our teams have a host of knowledge and subject matter experts who guide, problem-solve, brainstorm, and throw ideas on the wall to see which one sticks. Our teams can use our network of experts in knowledge, technology, solutions, and implementation to solve problems quickly and effectively.

• Build curiosity – drive learning 

Curiosity drives innovation. Winning, high-performing teams need to be curious – curious about how technology is transforming, and how it can be molded, bent, twisted, and turned for creative solutions to complex problems.

enreap employees are curious to learn and expand their knowledge. We promote their curious minds and fuel their thirst for knowledge with training and knowledge development programs. Contextual learning and development programs, that enable continuous learning, also contribute towards the development of a powerful citizen scientist network.

Additionally, we conduct regular brown bag and deep knowledge transfer sessions that improve the collective knowledge of the employees. Our managers and C-suite engage regularly with our team members and mentor teams to help them expand their technical and knowledge vocabulary with real-world examples. 

Our citizen science ecosystem has continued to thrive and grow, and we continue to strengthen our technical capabilities and earn partnerships with established industry stalwarts. The seamless marriage of technology with technical experience has fueled our growth paths and enabled us to create a vibrant and buzzing work environment – one where clients can confidently come up with tough, challenging, and complex business problems and employees are excited to solve them.