Case study

From On-Premise Atlassian DC to Cloud: Amdocs’ Journey to a More Efficient and Agile Atlassian Ecosystem

from server to cloud-atlassian managed service case study

Partner

Atlassian

Solution

DC To Cloud Migration

Industry

Software Development

Services

Atlassian Managed Services

The client

Amdocs logo

Amdocs, a multinational corporation founded in Israel and headquartered in the USA is a trusted software partner to the world’s leading communications & media companies. https://www.amdocs.com/

Client Requirements

Reduce Operational Complexity & Costs

Migrate from multiple disconnected on-premise Jira instances to a unified Cloud environment to lower infrastructure and maintenance expenses.

Ensure Seamless Script & App Transition

Successfully migrate 120+ custom scripts/modules, adapt ScriptRunner functionalities to Jira Cloud, and address compliance for third-party apps.

Enhance Scalability & Agility

Leverage the scalability and flexibility of Atlassian Cloud to support evolving business needs and future growth.

Our approach

Our team performed a detailed discovery of the client’s Jira Data Center setup, analyzing ScriptRunner modules and automation rules. A structured Confluence document and migration-ready infrastructure were created to ensure a smooth transition to Jira Cloud.

Our solution

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Seamless Jira Cloud Migration

Collaborated with the Amdocs MIS IT team to successfully migrate their Jira instance from Data Center to Cloud.

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Optimized Automation & Infrastructure

Designed a robust automation strategy to reduce third-party app dependency and set up a solid infrastructure for effective migration.

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Agile Execution & Knowledge Centralization

Leveraged agile scrum methodology for a smooth migration process and documented all ScriptRunner modules and automation rules in Confluence for future reference

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Testimonial

Amdocs logo

enreap has been a strategic Atlassian partner for Amdocs for over three years, managing 40% of our Atlassian operations. They go beyond providing resources, acting as true partners who deliver innovative solutions and navigate complex delivery challenges.

Ophir Edrey

Software Development Line Manager, Amdocs

Business benefits

Technology stack

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