
Case study | Atlassian
From On-Premise Atlassian DC to Cloud: Amdocs’ Journey to a More Efficient and Agile Atlassian Ecosystem
- Geography: India
- Industry: Software Development
- Employees: 10,000+
- Solution: DC To Cloud Migration
- Services: Atlassian Managed Services
The client
Amdocs, a multinational corporation founded in Israel and headquartered in the USA is a trusted software partner to the world’s leading communications & media companies. https://www.amdocs.com/

Client requirements
Reduce Operational Complexity & Costs
Migrate from multiple disconnected on-premise Jira instances to a unified Cloud environment to lower infrastructure and maintenance expenses.
Ensure Seamless Script & App Transition
Successfully migrate 120+ custom scripts/modules, adapt ScriptRunner functionalities to Jira Cloud, and address compliance for third-party apps.
Enhance Scalability & Agility
Leverage the scalability and flexibility of Atlassian Cloud to support evolving business needs and future growth.
Our approach
Our team performed a detailed discovery of the client’s Jira Data Center setup, analyzing ScriptRunner modules and automation rules. A structured Confluence document and migration-ready infrastructure were created to ensure a smooth transition to Jira Cloud.
Our solution

Seamless Jira Cloud Migration
Collaborated with the Amdocs MIS IT team to successfully migrate their Jira instance from Data Center to Cloud.

Optimized Automation & Infrastructure
Designed a robust automation strategy to reduce third-party app dependency and set up a solid infrastructure for effective migration.

Agile Execution & Knowledge Centralization
Leveraged agile scrum methodology for a smooth migration process and documented all ScriptRunner modules.

Automation Rules
Automation rules in Confluence for future reference.
Testimonial
enreap has been a strategic Atlassian partner for Amdocs for over three years, managing 40% of our Atlassian operations. They go beyond providing resources, acting as true partners who deliver innovative solutions and navigate complex delivery challenges.
Ophir Edrey
Software Development Line Manager, Amdocs

Business benefits
- Cost Savings: Reduced infrastructure & third-party app expenses.
- Increased Efficiency: Freed IT team for strategic initiatives.
- Improved Agility: Enabled faster response to changing needs.
- High Availability: Ensured uninterrupted access for users.
- Enhanced Scalability: Ability to accommodate future growth (due to instance merging).

Technology stack











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