Case study | Atlassian

From On-Premise Atlassian DC to Cloud: Amdocs’ Journey to a More Efficient and Agile Atlassian Ecosystem

The client

Amdocs, a multinational corporation founded in Israel and headquartered in the USA is a trusted software partner to the world’s leading communications & media companies. https://www.amdocs.com/

Amdocs logo

Client requirements

Reduce Operational Complexity & Costs

Migrate from multiple disconnected on-premise Jira instances to a unified Cloud environment to lower infrastructure and maintenance expenses.

Ensure Seamless Script & App Transition

Successfully migrate 120+ custom scripts/modules, adapt ScriptRunner functionalities to Jira Cloud, and address compliance for third-party apps.

Enhance Scalability & Agility

Leverage the scalability and flexibility of Atlassian Cloud to support evolving business needs and future growth.

Our approach

Our team performed a detailed discovery of the client’s Jira Data Center setup, analyzing ScriptRunner modules and automation rules. A structured Confluence document and migration-ready infrastructure were created to ensure a smooth transition to Jira Cloud.

Our solution

cloud migration

Seamless Jira Cloud Migration

Collaborated with the Amdocs MIS IT team to successfully migrate their Jira instance from Data Center to Cloud.

icon-devops-managed-services-Infrastructure-Automation-and-Configuration-Management

Optimized Automation & Infrastructure

Designed a robust automation strategy to reduce third-party app dependency and set up a solid infrastructure for effective migration.

DevOps-and-Agile-Service-icon

Agile Execution & Knowledge Centralization

Leveraged agile scrum methodology for a smooth migration process and documented all ScriptRunner modules.

icon-Atlassian-managed-services-Automated-workflows

Automation Rules

Automation rules in Confluence for future reference.

Testimonial

enreap has been a strategic Atlassian partner for Amdocs for over three years, managing 40% of our Atlassian operations. They go beyond providing resources, acting as true partners who deliver innovative solutions and navigate complex delivery challenges.

Ophir Edrey

Software Development Line Manager, Amdocs

Amdocs logo

Business benefits

business benefits

Technology stack

Jira
Confluence
bitbucket
Jenkins logo
sonarqube
TFS-Git
AppDynamics
EasyBI-plugin
ServiceNow
GitLab

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