Experience: 3 to 5 years.
- Plan and execute migrations, implementations, and upgrades of Atlassian applications between Data Center and Cloud environments.
- Ensure seamless transitions with minimal disruption to services and data integrity. Manage and administer Atlassian products including Jira, Jira Service Management (JSM), and Confluence across Data Center and Cloud platforms.
- Configure, customize, and optimize system settings, workflows, and permissions to meet organizational needs.
- Develop and implement automation solutions to streamline administrative tasks, enhance productivity, and improve efficiency within Jira, JSM, and Confluence.
- Utilize scripting languages such as Groovy, Python, or PowerShell to automate routine processes and workflows.
- Integrate Atlassian products with other systems and tools to improve interoperability and functionality.
- Customize workflows, issue types, and dashboards to align with business requirements and enhance user experience.
- Implement and enforce security measures, access controls, and compliance standards to safeguard Atlassian applications and data.
- Stay informed about security vulnerabilities and apply patches and updates as necessary to maintain system integrity.
- Create and maintain technical documentation, user guides, and training materials for Atlassian administrators and end-users.
- Provide training and support to ensure proficient utilization of Atlassian tools and features. Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 3 to 5 years of experience in administering Atlassian products such as Jira, Jira Service Management (JSM), and Confluence.
- Strong knowledge and hands-on experience in migration, implementation, and upgradation of Atlassian applications in both Data Center and Cloud environments.
- Proficiency in automation scripting languages (e.g., Groovy, Python, PowerShell) for automating tasks within Jira, JSM, and Confluence.
- Experience with system integration, customization, and security management within Atlassian ecosystems.
- Excellent problem-solving skills and ability to troubleshoot complex issues.
- Effective communication and collaboration skills, with the ability to work in a team environment.
- Atlassian certification (e.g., Atlassian Certified Professional) is a plus.