Agile ITSM vs Traditional ITSM
The proliferation of technology, software, applications, and enterprise digitalization has made ITSM a critical enabler of business success. Think of any piece of technology in the workplace – be it…
The proliferation of technology, software, applications, and enterprise digitalization has made ITSM a critical enabler of business success. Think of any piece of technology in the workplace – be it…
In today’s dynamic business environment collaboration is the name of the game. As work environments become global, teams become disparate and hybrid, and the world of opportunities becomes boundaryless, having…
As technology evolves at a lightning-fast pace, fulfilling the ever-increasing consumer demands while keeping up with the latest trends is not easy. For that reason, many organizations have started abandoning…
Navigating current and upcoming workplace challenges requires teams to be proactive in their day-to-day lives, especially as the adoption of hybrid work models soars. Although COVID-19 has altered the old…
As DevOps becomes more and more popular across the business world, continuous delivery helps in automating the software delivery process and enabling easy and assured deployments into production. By producing software in…
ITSM organizations have long been looking to improve the speed and efficiency with which they design, plan, and deliver IT services to customers. But despite taking all necessary steps, efforts…
Atlassian and its suite of cutting-edge products have long been empowering organizations to drive greater efficiencies, outcomes, and revenue, especially products like Jira Service Management (JSM) that help in delivering…
Developers have long been writing code and bringing individual code into a central repository on a continuous basis. But the problem with this traditional approach is that code commits are…
In today’s complex software delivery landscape, simply building a product with a handful of “in” features is not going to result in the expected business (or customer satisfaction) results. For…
It’s a universal truth that IT systems are prone to downtime. They could be frequent and lengthy depending on several factors which will be discussed here. During downtime, business-critical systems…