Work planned and worked delivered differences. There is no link or traceability.
Growing complexity and customisation were creating issues in usability.
Lack of control over task execution. Eg. Enforcement of correct Templates.
The Solution
enreap took an holistic approach towards the challenges faced by Zafin and possible to Business Impact to draw out the solution.
Deep discovery of existing processes, tools, and project management workflows – the goal was to identify key differences in project management practices between the teams using different versions of JIRA.
Detailed definition of standardized project management practices to follow post the unification of JIRA instances on Atlassian Cloud.
Design of a standardized format & cross-functional workflows for all projects on JIRA.
Consolidation of data from both the servers into a single instance including user consolidation and project configurations.
The Migration to single source from Server to Cloud was achieved with Zero Downtime during Business Hour. With the Standardisation in configuration the Team experienced uniformity across leading to streamlined working. Cross functional efficiency across geographies increased with better communication and collaboration with single source. Also with a single instance the teams were able to maintain a single integration with third party apps.
Improved cross-functional efficiency.
Uniformity across multiple teams with a standardized JIRA instance.
Standardized project management processes across all teams leading to better communication and collaboration.