- Geography: India
- Industry: Software Development
- Employees: 500+
- Solution: Cloud Migration
- Services: Migration
The client
Zafin is a leading provider of product and pricing control solutions helping banks to manage the conduct risk and increase customer lifetime value. Zafin’s offers a cloud-based SaaS platform that can be implemented quickly, with minimal to no changes required to existing product systems. Headquartered in Toronto with offices around the globe, Zafin is a trusted name when it comes to some of the world’s largest retail and corporate banks.
Client requirements
Jira Instance Consolidation
Consolidate multiple Jira Server and Cloud instances into a single, unified Jira Cloud environment.
Platform Modernization
Migrate from the end-of-life Jira Server version to a fully supported and up-to-date Atlassian Cloud platform.
Seamless Migration with Minimal Risk
Resolve challenges with upgrading the server version without impacting existing customizations and workflows.
Standardized Project Management
Establish consistent workflows, processes, and governance across all product development teams.
Improved Collaboration & Traceability
Enable better collaboration, end-to-end traceability, and centralized visibility across projects.
Workflow Automation
Eliminate manual tracking through spreadsheets and documents by introducing automation and a centralized project management solution.
Our approach
enreap, as an Atlassian Platinum Solution Partner, partnered with Zafin to evaluate their existing Jira environment, which included both an End-of-Life (EOL) Server instance and an up-to-date Jira Cloud instance. Our team conducted a thorough assessment of the current setup, identified possible risks and opportunities, and provided a clear, phased roadmap for merging the instances. We then successfully executed the migration to a single, unified Jira Cloud instance, ensuring minimal disruption and maximum operational efficiency.
Our solution

Holistic Discovery & Stakeholder Engagement
enreap conducted a comprehensive assessment of Zafin’s existing processes and integrations across departments, engaging key stakeholders to understand challenges and business impact.

Instance Analysis & Roadmap Design
A detailed analysis of both Jira instances was conducted, and a tailored roadmap was created for unification and optimization, ensuring alignment with Zafin’s business goals.

Multi-Hop Upgrade Strategy
enreap implemented a multi-hop upgrade path to bring the EOL Jira Server instance in line with the latest supported version before initiating the merge.

Jira Merge & Staging Validation
The merging of the two Jira instances was first tested in a staging environment to ensure accuracy, minimize risk, and validate performance prior to live execution.

Cloud Migration
enreap executed the migration of the unified Jira instance to the Atlassian Cloud, enabling a single, streamlined platform for all users across the organization.

Project Management Standardization
Post-migration, enreap recommended and implemented standardized project management practices across Jira, optimizing workflows and enhancing traceability.
Business benefits
- Enhanced Cross-Functional Collaboration – Standardized project management improved communication and coordination across teams.
- Unified Jira Environment – Consolidated multiple Jira instances into a single standardized platform, simplifying administration and maintenance.
- Improved Project Visibility – Established a single source of truth for project tracking, increasing transparency and traceability.
- Optimized Resource Management – Improved resource allocation and utilization through centralized project management.
- Reduced Operational Overhead – Simplified platform management and third-party integrations, lowering administrative effort.
- Greater Productivity & Agility – Streamlined workflows enabled faster project execution and a more responsive development environment.
Technology stack