- Geography: India
- Industry: Software Development
- Employees: 500+
- Solution: Cloud Migration
- Services: Migration
The client
Zafin is a leading provider of product and pricing control solutions helping banks to manage the conduct risk and increase customer lifetime value. Zafin’s offers a cloud-based SaaS platform that can be implemented quickly, with minimal to no changes required to existing product systems. Headquartered in Toronto with offices around the globe, Zafin is a trusted name when it comes to some of the world’s largest retail and corporate banks.
Client requirements
Instance Consolidation
Unify multiple Jira instances running on different versions to enable seamless collaboration and centralized communication.
Server Migration & Compatibility
Migrate from an End-of-Life Jira Server version with an incompatible database to a stable, supported, and scalable environment.
Version Upgrade with Minimal Disruption
Resolve challenges with upgrading the server version without impacting existing customizations and workflows.
Standardized Project Management
Replace manual tracking methods (docs/spreadsheets) with a centralized, automated project management tool to improve traceability, reporting, and process standardization.
Our approach
enreap, as an Atlassian Platinum Solution Partner, partnered with Zafin to evaluate their existing Jira environment, which included both an End-of-Life (EOL) Server instance and an up-to-date Jira Cloud instance. Our team conducted a thorough assessment of the current setup, identified possible risks and opportunities, and provided a clear, phased roadmap for merging the instances. We then successfully executed the migration to a single, unified Jira Cloud instance, ensuring minimal disruption and maximum operational efficiency.
Our solution
Holistic Discovery & Stakeholder Engagement
enreap conducted a comprehensive assessment of Zafin’s existing processes and integrations across departments, engaging key stakeholders to understand challenges and business impact.
Instance Analysis & Roadmap Design
A detailed analysis of both Jira instances was conducted, and a tailored roadmap was created for unification and optimization, ensuring alignment with Zafin’s business goals.
Multi-Hop Upgrade Strategy
enreap implemented a multi-hop upgrade path to bring the EOL Jira Server instance in line with the latest supported version before initiating the merge.
Jira Merge & Staging Validation
The merging of the two Jira instances was first tested in a staging environment to ensure accuracy, minimize risk, and validate performance prior to live execution.
Cloud Migration
enreap executed the migration of the unified Jira instance to the Atlassian Cloud, enabling a single, streamlined platform for all users across the organization.
Project Management Standardization
Post-migration, enreap recommended and implemented standardized project management practices across Jira, optimizing workflows and enhancing traceability.
Business benefits
- Future-Ready Platform: Stay ahead with automatic cloud updates that deliver the latest features, performance improvements, and security enhancements—no manual intervention needed.
- Unified Platform: Benefit from a single instance and source of truth, eliminating data silos and enabling consistent, reliable information across the organization.
- Scalable Standardization: Streamline operations with 400+ standardized projects, ensuring uniform processes, faster onboarding, and improved project governance.
- Full Visibility: Achieve end-to-end traceability across all project phases, enabling better compliance, accountability, and faster decision-making.
- Seamless Ecosystem: Simplify your tech landscape with a single, robust integration point for all third-party applications, reducing complexity and enhancing operational efficiency.
Technology stack
