Job Description: Implementation Expert / Implementation Lead
Experience:
3–5 years
Location:
Pune
Job Summary:
We are looking for a highly motivated and experienced individual to join our team. The ideal candidate will have hands-on experience in implementing SaaS applications such as Monday.com, ClickUp, Asana, HubSpot, etc., and a strong ability to understand business use cases and translate them into effective, scalable solutions.
Key Responsibilities:
- End-to-end implementation of SaaS solutions based on client requirements.
- Understand client business processes and convert use cases into technical/configured solutions.
- Deliver customized setups for use cases like:
– Project Management
– Portfolio Management
– Product Lifecycle Management (PLM)
– Customer Relationship Management (CRM)
– Manufacturing workflows - Design and build dashboards and reports for analytics and executive insights.
- Collaborate with cross-functional teams including sales, customer success, and product to ensure timely and quality delivery.
- Manage stakeholder expectations and provide post-implementation support.
- Maintain documentation and best practices for repeatable implementations.
Required Skills:
- 3–5 years of hands-on experience in implementing SaaS platforms (e.g., Monday.com, Asana, ClickUp, HubSpot).
- Hands on experience in development skill sets (Java, Python, R, J node etc)
- Strong understanding of business processes across different domains.
- Proven experience in scoping, configuring, and delivering tailored solutions.
- Analytical mindset with experience in building dashboards and reports.
- Strong communication and client-handling skills.
- Self-starter with the ability to lead and manage multiple projects.
Preferred/Bonus Skills:
- Working knowledge of custom integrations and APIs.
- Experience with scripting or automation tools (e.g., Zapier, Make.com, Integromat).
- Familiarity with agile methodologies or consulting environments.