Atlassian Managed Services for Enterprises

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Expert-led support for Jira, Confluence, Jira Service Management & more

Whether you use Jira Software, Jira Service Management, Confluence, or Bitbucket—managing Atlassian tools internally can increase overhead and slow your teams down. enreap takes over the complexity with tailored Atlassian Managed Services, so you can focus on innovation and delivery. From daily administration and expert support to platform optimization and governance, we offer end-to-end managed services, dedicated support, and fully managed Atlassian teams built around your needs.

Why work with us?

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Trusted by

"Partnering with enreap to implement Jira Service Management has been a game-changer for us. With custom workflows, real-time reporting, and self-service capabilities, our IT operations are now more efficient and user-friendly."
— Hansika Geekiyanage, Assistant Manager - IT Infrastructure & Operations
— Hansika Geekiyanage, Assistant Manager - IT Infrastructure & Operations
"Managing knowledge across a large financial institution is complex, but enreap made the transition seamless. Their expertise with Atlassian Confluence helped us build a secure, centralized knowledge hub integrated with our existing tools. Standardized templates and user training boosted both efficiency and compliance."
— Mohammad Ali Hashmi, Assistant VP, Information Management I Corporate Technology
— Mohammad Ali Hashmi, Assistant VP, Information Management I Corporate Technology
"I have been extremely satisfied with the outstanding service and support provided by enreap. The team's expertise, proactive approach, and dedication to excellence have consistently exceeded our expectations. Their ability to deliver high-quality solutions efficiently and effectively has made a significant positive impact on our operations. I highly recommend enreap for their professionalism, reliability, and exceptional customer service."
— Fahad Al Zakwani ,Technical Project Manager
— Fahad Al Zakwani ,Technical Project Manager
"enreap has been a strategic Atlassian partner for Amdocs for over three years, managing 40% of our Atlassian operations. They go beyond providing resources, acting as true partners who deliver innovative solutions and navigate complex delivery challenges."
— Ophir Edrey, Software Development Line Manager
— Ophir Edrey, Software Development Line Manager
"enreap transformed our project management with Jira, streamlining workflows, enhancing issue tracking, and improving team collaboration. Their customised dashboards provide real-time insights, and automation has significantly increased efficiency. With enreap’s expertise, we now have greater visibility, faster issue resolution, and seamless project execution."
— Tanmaya Kamal, Sr. Manager - Digital Transformation
— Tanmaya Kamal, Sr. Manager - Digital Transformation

Our Atlassian managed services

01. Administration & expert support

We manage day-to-day admin tasks, access, licensing, security, and performance to keep your Atlassian tools optimized and running smoothly.

02. 24x7 Atlassian support

Get access to round-the-clock, SLA-backed technical support for Jira, Confluence, JSM, Bitbucket, and more. We resolve issues fast—so your teams don’t face delays.

03. End-to-End managed services

Move to Atlassian Cloud with confidence. Our end-to-end cloud migration service includes readiness assessments, data migration, testing, user training, and post-migration support—ensuring minimal disruption and long-term scalability.

04. Dedicated managed teams

Embed certified Atlassian experts directly into your delivery pipeline. We offer staff augmentation and ongoing advisory support tailored to your project, team, or department.

05. Cloud & hybrid hosting support

Whether you use Atlassian Cloud, Data Center, or a hybrid setup—we manage your hosting strategy, performance, and uptime with security best practices.

06. Migrations & integrations

We handle complex cloud migrations, tool upgrades, and custom integrations with minimal disruption—ensuring a smooth, scalable evolution of your Atlassian stack.

Let’s get started

Certified Jira, JSM, Confluence Support Flexible Support & Engagement Models Available 24x7, Across Time Zones

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Who we work
with

Success stories with Atlassian

Dive into stories of innovation and efficiency.

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Atlassian

From On-Premise Atlassian DC to Cloud: Amdocs’ Journey to an Agile Atlassian Ecosystem

Discover how we enabled Amdocs to move from on-premise infrastructure to Atlassian Cloud, unlocking operational efficiency.

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Atlassian

From Atlassian Data Center to Cloud: Paytm Money’s Digital Transformation Journey

Explore how enreap supported Paytm Money's digital transformation by seamlessly migrating from Atlassian Data Center to Cloud.

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FAQs - Atlassian managed services

enreap’s Atlassian Managed Services include day-to-day administration, 24×7 support, license and access management, hosting assistance, security configuration, performance optimization, and tool upgrades—covering Jira, Confluence, JSM, and Bitbucket.
Yes. Our support team is available 24×7 with SLA-backed response and resolution times for all critical Atlassian issues, ensuring minimal downtime and fast issue resolution.
Absolutely. We offer managed services for Atlassian Cloud, Data Center, or hybrid setups—covering hosting, upgrades, migrations, and performance tuning.
We provide dedicated, certified Atlassian experts who can be embedded into your team for ongoing support, administration, or consulting—either full-time or project-based.
Yes. We specialize in Atlassian cloud migrations, version upgrades, and integrating Jira, Confluence, or JSM with your existing business tools and workflows.
Outsourcing Atlassian admin reduces internal overhead, minimizes risks, ensures compliance, and guarantees platform optimization—so your teams can focus on strategic delivery.

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