Canara HSBC: A journey from legacy to agile technology

Canara HSBC is enreap's client

How enreap moved HSBC from SharePoint to Jira Software with minimal downtime and customized workflows

Highlights

5X Increase in productivity

3X Increase in Resource Utilization

50% Reduction in SLA breach

Objectives

Inability to manage the operations of an application, its maintenance, version control, and upgrades from cradle to grave.

Close projects within the deadline because of the prolonged approval processes from multiple stakeholders

Plan and execute a sprint due to miscalculation in efforts and resources estimation, required for a particular project.

The Solution

We started with POC and created a separate New project in the Jira and mapped the SharePoint dumps to provide the right solution. We installed and set up Jira Software for both production & UAT environments and ended the migration process.

The enreap team achieved the migration with minimal downtime of the SharePoint System to Jira. The team migrated all the SharePoint Tickets with its data to Jira Applications without any implications.

We created new projects with multiple workflows, custom fields, screens, and issue types as well as all share point data and attached it in Jira properly with its definitions and mapping.

Promote Automations on tasks that are recurring. Customized email push notifications and reminders using Script Runner. Extensively used filter subscription for notifications.

The next phase included the installation of Atlassian’s BitBucket, which would help them to manage the source code repository and have a centralized source code management system in place (GIT) to make sure all codes are committed and have released accurately.

Value Delivered

The enreap team achieved the migration with minimal downtime of the SharePoint System to Jira. The team migrated all the SharePoint Tickets with its data to Jira Applications without any implications.

One tool to track all activities across projects, enabling visibility, traceability, and transparency with clear reports and dashboards.

The move to Jira Software gave HSBC the benefits of instant setup, no administrative overhead, exceptional flexibility, scalability, cost savings, and high security.

Moving to Agile technologies helped increase the productivity by 5X, resource utilization by 3X & reduction in SLAs by 50%

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