Case study | Atlassian
How a Fintech Leader Achieves 80% Cost Reduction with enreap’s Managed DevOps Services
- Geography: India
- Industry: Software Development
- Employees: 10K +
- Solution: Agile & DevOps
- Services: Atlassian Managed Services
The client
Our client is the largest pure-play financial services software company globally. With a transformative approach encompassing digitalization, cloud integration, and Banking as a Service (BaaS), it has emerged as the leading open platform in the financial services sector. Operating across 130+ countries, they serve approximately 8,100 financial entities. Headquartered in London, UK, with a significant presence in Bengaluru, India, our client holds a pivotal position in the financial landscape, serving an impressive 45 out of the world's top 50 banks.
Client requirements
Centralized Project Visibility
Establish a unified platform to track project progress, resource allocation, timelines, and ownership across teams.
Workflow Automation
Eliminate manual tracking, reporting, and repetitive operational tasks to improve efficiency and reduce errors.
Improved Resource Utilization
Accelerate project assignment and onboarding to minimize idle time and improve workforce productivity.
Integrated Technology Ecosystem
Simplify collaboration across multiple tools and acquired systems through seamless integrations.
Cost Optimization
Eliminate redundant software and optimize tool usage to reduce licensing and operational costs.
Enhanced Operational Efficiency
Improve visibility, collaboration, and decision-making through standardized processes and centralized dashboards.
Our approach
Our experts conducted a thorough analysis of our clients' existing technology setup, which included multiple tools and their integrations, standalone tools, and those requiring manual interventions. Following this discovery phase, we identified areas for improvement and designed a new technology architecture with a focus on compliance and minimal downtime. Our solution experts built a customized application integrated with their tools, eliminating unnecessary ones to match industry standards. We implemented automation using existing plugins and resolved bugs to enhance day-to-day operations. This streamlined approach improved operational efficiency and bolstered their technological capabilities.
Our solution
Technology Assessment & Modernization
Assessed the existing technology landscape, identified optimization opportunities, and designed a modern architecture focused on compliance and minimal downtime.
Custom Integration Platform
Developed a Java Spring Boot application integrating Azure DevOps, Jira, and Octane via REST APIs to automate manual processes.
Planning & Resource Optimization
Implemented the Planning Poker plugin, optimized existing plugins, and provided real-time insights for improved estimation and resource planning.
Migration & Tool Consolidation
Executed migrations from Stack Overflow Enterprise to GitHub, Bitbucket Server to GitHub, and prepared Octane data for migration using custom automation.
Support Automation & Operational Tools
Built UI-based support tools, automated audit data extraction, implemented bug fixes, and enhanced operational workflows through custom scripting.
Managed Services & Continuous Support
Delivered L2, L3, and application ODT support, including automation enhancements, plugin development, knowledge base updates, and critical issue resolution.
Business benefits
- 80% Improvement in Cost Effectiveness – Reduced operational and licensing costs through platform optimization and tool consolidation.
- 5X Better Resource Utilization – Improved project allocation and workforce productivity by streamlining resource management.
- 95% Better Resource Estimation – Enabled more accurate planning with real-time visibility into project progress and resource availability.
- Enhanced Team Collaboration – Improved collaboration across support teams and business users through centralized tools and shared visibility.
- Improved Project Visibility – Delivered centralized dashboards and reporting for better tracking of projects, progress, and resource utilization.
- Higher Operational Efficiency – Automated manual processes and strengthened technology integrations, enabling faster issue resolution and better decision-making.
Technology stack
