- Geography: India
- Industry: Financial Services
- Employees: 10,000+
- Solution: Agile & DevOps
- Services: Implementation, Integration
The client
Fullerton India Credit Company Limited (FICCL) is a non-banking financial company that offers retail finance products to rural households and small and medium-sized enterprises in India. Fullerton provides unsecured lending products such as personal loans, unsecured business loans, group loans and others to customers across the retail and rural segments. In recent years, the organization has opened 628 branches in India, serving over 2.8 million customers.
Client requirements
Enhanced Project Visibility
A comprehensive and real-time visibility into the status and progress of all projects.
Efficient Test Management
Improved capabilities for managing and tracking test cases and results effectively.
Consistent Project Tracking
A unified approach to project tracking that could accommodate both Waterfall and Agile methodologies, ensuring alignment and efficiency.
Our approach
To address Fullerton’s fragmented workflows and limited project visibility caused by reliance on Excel, Emails, GitLab, Jenkins, and Bugzilla, enreap recommended a shift to the Atlassian application suite. We implemented a centralized solution using Jira, Bitbucket, and Xray, tailored to support both Waterfall and Agile project management. This approach streamlined processes, improved collaboration, and enhanced overall efficiency across teams.
Our solution
Comprehensive Issue Tracking with Jira Software
We implemented Atlassian Jira to provide Fullerton with a centralized system for bug tracking, issue management, and project tracking. This solution enhanced visibility, collaboration, and productivity across development and QA teams.
Streamlined Source Code Management with Bitbucket
To modernize Fullerton’s development workflow, we deployed Bitbucket as a Git-based code repository. This empowered the team with efficient code versioning, branch management, and seamless pull/merge request handling, significantly reducing development bottlenecks.
Enhanced Test Management with Xray Plugin
We integrated the Xray plugin within Jira to advance Fullerton’s testing lifecycle. This integration enabled comprehensive test planning, execution, and traceability, improving test coverage and release confidence across projects.
Business benefits
- Improved Bug Tracking and Reporting Enabled Fullerton to efficiently track bugs and issues, facilitating the generation of comprehensive agile reports.
- Enhanced Content Sharing Utilized Confluence to maintain a simple wiki, improving knowledge sharing and collaboration among team members.
- Streamlined Development Flow Leveraged Bitbucket for source code collaboration, ensuring smooth and continuous development processes.
- Efficient Test Management Integrated the X-ray plugin with Jira Software, allowing Fullerton to run tests individually or as part of a test cycle, enhancing test management and execution.
Technology stack
