Job Overview
enreap is looking for an Atlassian Presales Consultant to act as a trusted advisor for prospects and customers, translating business challenges into effective Atlassian-based solutions. This role bridges sales, consulting, and delivery by designing, demonstrating, and articulating value-driven solutions across the Atlassian ecosystem.
The ideal candidate combines strong functional knowledge of Atlassian tools, excellent stakeholder communication, and solution-oriented thinking to support enterprise and mid-market customers across ITSM, Agile, DevOps, and Enterprise Service Management use cases.
Key Responsibilities
Presales & Solutioning
- Engage with prospects to understand business requirements, pain points, and transformation goals
- Design end-to-end Atlassian solutions aligned to customer needs.
- Map customer requirements to Atlassian capabilities and Enreap’s service offerings
Demos & Workshops
- Conduct tailored product demos, proof of concepts (POCs), and solution walkthroughs
- Lead requirement-gathering sessions, and solution validation discussions
- Customize demo environments to reflect real customer use cases with the help of delivery team.
Sales Enablement
- Support sales teams during RFPs, RFIs, and proposal responses
- Assist in scope definition, assumptions, risks, and dependencies
- Clearly articulate Enreap’s value proposition and differentiators
Collaboration & Knowledge
- Work closely with delivery consultants to ensure smooth handover from presales to implementation
- Stay updated with Atlassian product roadmap, licensing models, and best practices
- Contribute to internal accelerators, demo assets, reusable solution templates, and case studies
Required Skills & Qualifications
Must-Have
- Strong hands-on knowledge of Atlassian tools:
- Jira Software, Software Collections
- Jira Service Management (ITSM / ESM), Service Collection
- Confluence
- Solid understanding of:
- ITSM / ITIL concepts
- Agile & Scrum frameworks
- Service request management and workflows
- Experience in presales, solution consulting, or customer-facing consulting roles
- Ability to translate business requirements into technical and functional solutions
- Excellent communication, presentation, and stakeholder management skills
Good-to-Have
- Experience with:
- Jira Assets, Automation, Forms, SLAs
- Exposure to Atlassian implementations
- Knowledge of licensing, user tiers, and Atlassian cloud vs data center positioning
- Prior experience working with an Atlassian Solution Partner
Certifications (Preferred)
- Atlassian Certified Professional (ACP) – Jira / JSM
- ITIL Foundation