According to a NASSCOM KMPG report, India will have 1.9k global capability centers or GCCs with $60 billion in revenue by 2025. As a global powerhouse, India provides the perfect foundation for global companies to strengthen their business, innovate their processes, and build products of tomorrow.

This blog will examine how disruptive technologies like the cloud create a unique proposition for the parent firm.

The Value Addition of Cloud

As GCCs leverage India’s strong engineering research and development capabilities, cloud computing opens doors to several transformative benefits. Here’s how the cloud makes GCCs a strategic asset for businesses across industries:

• Access to global talent: Cloud allows parent companies to access global talent anywhere and anytime. Whether companies need to onboard the latest skills AI talent or enable intuitive reporting, cloud technology allows tapping into specialized skill sets. Companies can easily access the skill of their choice and eliminate the efforts in  – without the hassle of finding, onboarding, and training expensive and scarce resources. in their home countries.
• Better cost efficiency: With GCCs becoming a global phenomenon, cloud technology offers several cost benefits. Cloud’s unlimited storage, scalability, and flexibility make it easy for parent companies to grow and scale their business without extensive CapEx or OpEx. Seamless and on-demand access to critical storage and computing resources allows companies to respond to emerging business and market needs while maintaining their budgets.
• Stronger compliance: With modern cloud providers at the leading edge of the regulatory environment, parent companies don’t have to worry about security or compliance risks. Regular and updated compliance with leading standards and regulations ensures GCCs quickly and continuously adhere to local and global requirements.
• Faster innovation: The cloud allows GCCs to access cutting-edge technologies and capabilities, such as AI, IoT, machine learning, and more. This seamless access allows them to innovate faster and stay competitive. The cloud also makes it easy for parent companies to access scalable development, testing, and deployment environments, accelerating new product development and delivery.
• Scalability and flexibility: Cloud’s on-demand resources allow GCCs to scale their IT resources up or down based on requirements, ensuring they can handle varying workloads without over-provisioning. This allows companies to expand operations across regions without extensive physical infrastructure implementation and maintenance.
• Increased agility: The cloud offers a ’s dynamic and scalable IT infrastructure, allowing  allows companies with GCCs to respond quickly to changing market conditions, customer needs, and technological advancements. Elastic resources, flexible computing power, and global reach and accessibility, mean GCCs can cater to evolving requirements quickly and efficiently.
• Higher availability: The cloud ensures high uptime and service availability for companies running their IT operations via GCCs while minimizing downtime for critical processes and applications and optimizing speed.

Factors to Consider While Choosing the Right Cloud Provider

The value the cloud adds to GCCs is immense. But reaping these benefits requires companies to engage with the right cloud provider. Here are some key factors to consider while choosing a cloud provider for your GCC:

• Tailored solutions: Every company has different requirements. While some companies might need only cloud storage, some others might seek advanced computing resources. When choosing a cloud provider, looking for someone who can craft customized cloud solutions that align with your business goals is essential. Seek an expert team that designs a robust cloud architecture focused on scalability, security, and cost-efficiency and optimizes performance based on your evolving needs.
• Deep industry experience: Cloud providers with deep industry experience should also be sought after. For example, if you operate a healthcare GCC, look for a provider with experience and expertise in healthcare domain. Future-ready vision: Engaging with cloud providers with a future-ready vision is equally important. With the technology landscape evolving quickly, a partner with a future-focused cloud consulting and design approach can anticipate your organization’s growth and evolution. This knowledge can help create a scalable cloud roadmap that allows you to effortlessly adapt and embrace emerging technologies.
• Global support model: Choosing a cloud provider with a robust global support model is critical to ensuring your operations are consistent across various geographies. This model can ensure that the parent company’s operations are well-supported globally, maintaining high service delivery standards, performance, and customer satisfaction.
• Large pool of qualified resources: Seeking a partner with a large pool of skilled resources is also essential to transforming your GCC into a strategic asset. With talent across cloud computing, artificial intelligence, data analytics, security, and more, you can ensure that a single provider takes care of all aspects of your GCC environment.
• Proactive and continuous monitoring capabilities: A partner with proactive and constant monitoring capabilities can ensure your GCC cloud environment remains efficient, secure, and reliable. A skilled managed services team can streamline and simplify your cloud infrastructure, implement necessary updates and patches, and address issues as they arise, allowing you to focus on core business activities.

As GCCs continue their growth trajectory and move up the maturity curve, cloud technology lays the ideal groundwork for adapting to a dynamic business landscape. Cloud technology offers all the capabilities today’s GCCs need to operate efficiently and securely. From access to global talent to increased cost efficiency, more robust compliance to faster innovation, scalability, and flexibility to agility and availability – engage with a cloud provider today to reinvent your business!