In today’s fast-paced digital landscape, service teams need more than traditional ITSM — they need intelligent, proactive, and automated service delivery. Jira Service Management (JSM) brings AI into everyday service workflows, helping HR, IT, and business teams resolve requests faster, anticipate issues before they happen, and deliver seamless, personalized experiences for employees and customers alike. With AI-powered automation, smart insights, and virtual agents built into the platform, JSM enables organizations to reduce manual toil, improve service quality, and drive measurable operational outcomes — all while empowering teams to focus on high-value work.
📥 Download the Guide to explore how AI transforms service management and how your organization can leverage smart automation with Jira Service Management.