Atlassian Managed Services
Your Atlassian Tools. Fully Managed by Experts.
Expert-led support for Jira, Confluence, Jira Service Management & more
Why work with us?
experience
experts
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Book a free 30-min consultation with our Atlassian certified experts
Customer testimonial
"Partnering with enreap to implement Jira Service Management enabled a seamless move from a legacy system to a modern, automated ITSM platform with customized workflows, real-time reporting, and self-service. Their deep expertise and understanding of our challenges significantly improved efficiency, visibility, accountability, and response times. "
"Managing knowledge across a large financial institution is complex, but enreap made the transition seamless. They helped us build a secure, centralized knowledge hub integrated with our existing tools. Our teams now collaborate better, access information faster, and stay aligned with regulations. "
"I have been extremely satisfied with enreap’s outstanding service and support. Their expertise, proactive approach, and dedication to excellence consistently exceed expectations, delivering high-quality solutions efficiently. enreap’s professionalism, reliability, and exceptional customer service have made a significant positive impact on our operations. ."
"enreap has been a strategic Atlassian partner for Amdocs for over three years, managing 40% of our Atlassian operations. They successfully delivered a new product under tight timelines and complex requirements, acting as true partners who provide innovative solutions and overcome delivery challenges. "
"enreap transformed our project management with Jira, streamlining workflows, enhancing issue tracking, and improving team collaboration. Their customised dashboards provide real-time insights, and automation has significantly increased efficiency. With enreap’s expertise, we now have greater visibility, faster issue resolution, and seamless project execution. "
Our Atlassian managed services
We manage day-to-day admin tasks, access, licensing, security, and performance to keep your Atlassian tools optimized and running smoothly.
Get access to round-the-clock, SLA-backed technical support for Jira, Confluence, JSM, Bitbucket, and more. We resolve issues fast—so your teams don’t face delays.
Move to Atlassian Cloud with confidence. Our end-to-end cloud migration service includes readiness assessments, data migration, testing, user training, and post-migration support—ensuring minimal disruption and long-term scalability.
Embed certified Atlassian experts directly into your delivery pipeline. We offer staff augmentation and ongoing advisory support tailored to your project, team, or department.
Whether you use Atlassian Cloud, Data Center, or a hybrid setup—we manage your hosting strategy, performance, and uptime with security best practices.
We handle complex cloud migrations, tool upgrades, and custom integrations with minimal disruption—ensuring a smooth, scalable evolution of your Atlassian stack.
Let’s get started
Certified Jira, JSM, Confluence support flexible support & engagement models available 24x7, across time zones
Who we work
with
From On-Premise Atlassian DC to Cloud: Amdocs’ Journey to an Agile Atlassian Ecosystem
Discover how we enabled Amdocs to move from on-premise infrastructure to Atlassian Cloud, unlocking operational efficiency.
From Atlassian Data Center to Cloud: Paytm Money’s Digital Transformation Journey
Explore how enreap supported Paytm Money's digital transformation by seamlessly migrating from Atlassian Data Center to Cloud.
FAQs - Atlassian managed services
enreap’s Atlassian Managed Services include day-to-day administration, 24×7 support, license and access management, hosting assistance, security configuration, performance optimization, and tool upgrades—covering Jira, Confluence, JSM, and Bitbucket.
Yes. Our support team is available 24×7 with SLA-backed response and resolution times for all critical Atlassian issues, ensuring minimal downtime and fast issue resolution.
Absolutely. We offer managed services for Atlassian Cloud, Data Center, or hybrid setups—covering hosting, upgrades, migrations, and performance tuning.
We provide dedicated, certified Atlassian experts who can be embedded into your team for ongoing support, administration, or consulting—either full-time or project-based.
Yes. We specialize in Atlassian cloud migrations, version upgrades, and integrating Jira, Confluence, or JSM with your existing business tools and workflows.
Outsourcing Atlassian admin reduces internal overhead, minimizes risks, ensures compliance, and guarantees platform optimization—so your teams can focus on strategic delivery.