Telecommunication companies in Singapore are turning into technology companies at an unprecedented pace. With new trends, regulations, and customer expectations constantly emerging, cloud-based solutions are now commonly found in telecom environments.

Despite this increasing interest in the cloud, many companies face data privacy and compliance challenges that prevent them from embarking on the journey and driving enterprise-wide digital transformation.

Read how Atlassian Cloud data residency helps telcos in Singapore overcome these challenges and accelerate transformation speed.

The Challenges of Singapore Telcos

Singapore is quickly becoming an international telecommunications hub due to its highly developed network and progressive regulatory environment. Yet, when it comes to maximizing the value of the cloud to enable transformation and drive agility, several roadblocks emerge:

• Legacy infrastructure: Legacy systems line the telecommunications landscape, with many established players still relying on outdated tools and approaches for business operations. These decades-old systems, often characterized by siloed operations and obsolete technologies, make digital transformation challenging due to their rigid architectures and poor integration capabilities.
• Strict data privacy rules: Telcos in Singapore store and access vast amounts of sensitive customer data. This requires them to adhere to strict data privacy rules. Although moving to the cloud increases connectivity and data sharing, it also introduces the risk of cyber threats and data breaches.
• Evolving regulations: The telecom industry is highly regulated, with new rules and requirements constantly emerging. Singapore telcos often face the challenge of navigating this complex and evolving regulatory landscape. Adhering to compliance standards while pursuing digital transformation initiatives doesn’t come easy.
• Increasing competition: The telecommunications sector in Singapore is highly competitive, with established and new players fighting to capture a larger market share. Achieving a competitive edge requires companies to build an adaptive mindset that allows them to respond to changing technology and market conditions.
• Rising customer expectations: Many Singapore telcos also struggle to meet customer expectations. Meeting the demand for seamless, personalized experiences requires technological upgrades and a holistic understanding of customer expectations.

How Atlassian Cloud Data Residency Accelerates Transformation

As Singapore telcos look to overcome data security and other regulatory hurdles, Atlassian Cloud data residency makes meeting regional data management requirements easy. Companies can support their compliance obligations by controlling where data is stored and processed while fully utilizing cloud modernization.

Atlassian’s Trust Center is a one-stop reference for cloud security, reliability, privacy, and compliance. With the Trust Center, Singapore telcos can stay updated in real time about the status of their products and services while evaluating industry standards and data security certifications.

• Easier transformation: For telecom companies in Singapore concerned about the cloud’s data privacy and security challenges, Atlassian Cloud data residency offers the perfect solution for a seamless and secure transition to the cloud. With local data centers, telcos can be sure of having their sensitive data stored within the region and enjoy the required data protection guardrails for efficient and tension-free operations.
• Greater control over how or where data is managed: With Atlassian Cloud data residency, Singapore telcos can have greater control over how or where their data is handled. For instance, they can store sensitive personally identifiable information (PII) within a region they trust and save signal or network data in public clouds. 
• Better compliance with local laws: As telecom regulations get increasingly stringent, Atlassian Cloud data residency helps companies store and share data according to organizational and regulatory data compliance requirements. By storing data in regional data centers, Singapore telcos can ensure that their data management practices align with Personal Data Protection Act requirements.
• Increased transparency: Atlassian Cloud data residency gives telecom companies clear visibility into where data is stored and processed. This helps demonstrate compliance with local regulations, build trust with customers, and facilitate easier audits and inspections by local authorities.
• Reduced latency/better service: By storing data in local or regional data centers, Singapore telcos can enable faster response times and more reliable performance. Keeping data closer to systems and users can improve the speed of accessing and processing information, facilitate better service delivery, and enhance user experiences.
• Enhanced collaboration: Local data residency improves collaboration for Singapore telcos by allowing teams to benefit from faster, more reliable access to collaboration tools like Jira, Confluence, and Trello. Such seamless communication across teams and departments with centralized storage also ensures compliance with Singapore’s data protection laws, giving teams the confidence to collaborate on sensitive projects without concerns about data privacy.
• Faster innovation: Storing data and workloads in regional data centers also enables Singapore telcos to drive faster innovation. Faster, more efficient, and secure access to data and applications can enhance collaboration and accelerate agile development. Reduced latency and improved system performance allow teams to work seamlessly and iterate quickly, fostering a culture of continuous improvement and innovation.

Drive Agility with Atlassian Cloud Data Residency

In the last few years, changing market dynamics have led to several hurdles for telecommunication companies in Singapore. While forward-thinking telcos embark on an organization-wide digital transformation and cloud migration journey to expand their reach and enter untapped markets, several data privacy and security concerns arise.

With Atlassian Cloud data residency, Singapore telcos no longer have to worry about data protection or regulatory compliance. By controlling how or where they want to store their data, Singapore telcos can enable quicker transformation, increase visibility, and innovate faster to meet the demands of the modern world.

Migrate telecom workloads to the cloud today!