- Geography: India
- Industry: Retail
- Employees: 1000+
- Solution: Cloud
- Services: Migration
The client
Our client, a leading electronics retail brand in Saudi Arabia, offers a comprehensive range of international products, including TVs, audio systems, mobile phones, and home appliances. With over 12 million shoppers and 46 stores across Saudi Arabia, Oman, and Bahrain, they are the go-to destination for consumer goods. Their rapid growth reflects their strong market presence and commitment to customer satisfaction in the region.
Client requirements
Seamless Migration from Server to Cloud
Migrate all on-premise Jira server instances to the cloud with zero data loss, minimal business disruption, and improved long-term scalability and support.
Business Continuity & Uptime Improvement
Eliminate prolonged outages and internal server failures by implementing a stable, always-available cloud environment with a proper failover setup to ensure business continuity.
Enhanced Security and Access Management
Address frequent phishing attacks and unauthorized access by securing the platform during and post-migration and enabling reliable cloud directory access for all users.
Reduced Administrative Overhead
Minimize the manual effort and dependency on Jira Admins by automating support and monitoring tasks, reducing system overhead and downtime.
Our approach
enreap implemented a customized ‘6-Step Process’ to successfully migrate the client’s entire Jira instance from server to cloud. The structured approach ensured a seamless transition with minimal downtime and zero data loss.
Our solution
Assessment
Evaluated cloud readiness for the team and highlighted the benefits post-migration.
Planning
Developed a detailed migration strategy with defined timelines to track progress.
Preparation
Conducted health checks on server instances, ensuring compatibility with Jira, Confluence, and BitBucket cloud versions.
Testing, Migration, and Launch
Created a staging environment for testing, performed the final production migration, and onboarded new users with a complete walkthrough of the cloud instance.
Business benefits
- 99.9% Uptime SLA : Resulted in a 155% increase in ROI.
- Cost Efficiency : Adopted a pay-per-user model, reducing operational costs.
- Enhanced User Experience : Improved reliability, speed, and accessibility with 24x7 support, secure environment, and expert monitoring.
- 60% Reduction in Manual Tasks : Significantly decreased admin overheads.
Technology stack
