
Case study | Atlassian
Optimizing IT Operations and Development with Atlassian Tools for a leading healthcare organization
- Geography: India
- Industry: Health Care
- Employees: 10,000+
- Solution: Agile & DevOps
- Services: Enterprise Agility
The client
Our client is a leading healthcare organization operating multiple healthcare facilities across India. With a strong presence in metro cities, the organization focuses on providing high-quality healthcare services. Their IT operations and software development processes play a crucial role in delivering consistent healthcare services.
Client requirements
Implement Standardized Tracking & Management
A standardized system for activity tracking, requirement gathering, and backlog management.
Optimize Atlassian Tool Utilization for Agile & DevOps
Leverage Jira and Confluence to effectively adopt and implement Agile and DevOps methodologies.
Automate Testing & Implement Continuous Integration
The automation of testing processes and the implementation of continuous integration practices to improve efficiency.
Our approach
During the discovery phase, our team worked closely with the client to assess their current processes. We identified key inefficiencies and gaps in their development lifecycle and proposed a streamlined approach using Jira and Confluence.
Our solution

Integrated Platform for Enhanced Visibility & Workflow
Jira and Confluence were seamlessly integrated to create a single source of truth, with customized Agile boards and automated workflows streamlining project management processes.

Centralized Documentation & Improved Communication
A central repository in Confluence ensured easy access to project documentation, complemented by real-time updates and notifications via MS Teams and email.

Automated Development Workflow & Comprehensive User Training
Integration with the version control system automated Git branch creation, while comprehensive training ensured effective user adoption of Jira and Confluence.
Business benefits
- Improved Collaboration: Teams now have a centralized platform for communication and information sharing, fostering better collaboration and reducing misunderstandings.
- Increased Efficiency: Streamlined workflows and automation have significantly reduced manual effort, freeing up valuable time for development teams to focus on delivering high-quality software.
- Enhanced Project Visibility: Real-time dashboards and reporting provide clear insights into project progress, enabling better tracking and informed decision-making.
- Faster Time to Market: By embracing Agile methodologies and streamlining development processes, the client can now deliver software faster and more efficiently.
- Better Resource Utilization: Improved resource allocation and tracking have led to optimized resource utilization and reduced project costs.

Technology stack


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