
- Geography: Thailand
- Industry: Travel & Hospitality
- Employees: 10,000 +
- Solution: Agile & DevOps
- Services: DevOps implementation
The client
Our client is an online travel agency catering to customers around the world, registered and headquartered in Singapore with operations in Bangkok, Thailand. Agoda facilitates reservations for accommodation, flights, ground transportation, and activities.
Client requirements
Unified Toolchain
Eliminate fragmented processes by implementing an integrated DevSecOps toolchain to accelerate and streamline release cycles.
Automated Workflows
Automate handoffs between development, security, and operations teams to reduce delays and minimize manual errors.
Consistent Security Scanning
Ensure uniform and continuous security scanning across all projects to strengthen security posture.
Our approach
Migrated 20+ microservices to a unified CI/CD platform with standardized pipeline templates for consistency. Integrated SAST, DAST, and license compliance checks into the merge request process to catch issues early. Introduced self-service templates, real-time compliance dashboards, and role-based training to accelerate secure development.
Our solution

Centralization of CI/CD Pipelines
Consolidated all builds, tests, and deployments into one platform to reduce context switching.

Security by Design
Embedded static and dynamic application security testing (SAST & DAST) and dependency scanning into merge requests, shifting left on vulnerabilities.

Compliance Policies
Defined and enforced security and compliance policies via code, enabling automated checks and real‑time PCI DSS and GDPR audit dashboards.

Business benefits
- Deployment Frequency: Increased from weekly to daily releases (600% uplift).
- Mean Time to Recovery: Reduced from 8 hours to under 1 hour (87.5% faster).
- Early Vulnerability Detection: Grew from 40% of issues caught late to 95% caught in merge requests (137.5% improvement).
- Compliance Reporting: Shifted from multi‑day manual reports to automated real‑time dashboards (100% time savings).

Technology stack

Our case studies
enreap is a partner in client’s digital transformation journey to help achieve Operational Delivery Excellence
Empowering a Global Engineering Leader to Modernize DevSecOps
Learn how a global engineering leader standardized CI/CD, automated compliance, and fostered a DevSecOps culture through security scans, SCA, and training.

Empowering a Global Travel Innovator to Accelerate DevOps
Discover how a global travel innovator enhanced agility and scalability by transforming their DevOps with GitLab.

Optimizing IT Help Desk Operations: Transitioning from ManageEngine to Jira Service Management
Discover how enreap enhanced IT help desk efficiency for a leading global BPO by migrating from ManageEngine to Jira Service Management (JSM).

Optimizing Change, Incident, and Request Management at Lion Brewery Co. with Atlassian
See how Lion Brewery Co. optimized workflows and accelerated IT issue resolution with Atlassian JSM!

Optimizing IT Operations and Development with Atlassian Tools for a leading healthcare organization
Explore how enreap optimized IT operations & development in a leading healthcare with Atlassian Jira and Confluence.

Transforming Work Management with Jira and Confluence for Finance House
Explore how enreap helped Finance House in transforming Work Management with Jira and Confluence.

Streamlining Project Delivery with Jira at Sobha Realty
Read how enreap streamlined project delivery for Sobha Realty using Jira. Discover how our solutions can optimize your project management processes.

Transforming Service Delivery at Oman Data Park with Jira Service Management
Discover how enreap transforming Service Delivery at Oman Data Park with Atlassian Jira Service Management –

Transforming Project Management for Efficiency and Transparency at a leading credit bureau in the UAE
Read how enreap helped AECB to enhance project transparency & efficiency with Jira & Confluence.

Boosting Efficiency and Compliance: Mashreq Bank’s Knowledge Management Success
Read on how Mashreq bank enhanced operational efficiency, mitigated risks, and ensured regulatory compliance through a centralized knowledge repository and collaboration platform.

Transforming DIFC’s IT Landscape with Jira and Confluence
Read on how enreap helped Dubai International Financial Centre (DIFC) by implementing a comprehensive solution leveraging Jira and Confluence and achieved streamlined workflows and increased productivity.

Maximising Operational Efficiency: Unifying Systems through JSM Adoption for a Global GRC Leader
Read how a global GRC leader streamlined operations and enhanced customer experiences by implementing a comprehensive ITSM solution.
