As user experience takes center stage, IT Service Management (ITSM) is quickly becoming a top priority for organizations. It allows them to manage change effectively by focusing on standardized, repeatable,…
Almost every organization today realizes the far-reaching benefits of adopting the Atlassian suite of products. Yet, when it comes to implementing them, not everyone achieves success. Read on to uncover…
After a long hiatus induced by the onset of COVID-19, it was good to be back to the good old days of offline events. The annual flagship Economic Times CIO…
ITSM organizations have long been looking to improve the speed and efficiency with which they design, plan, and deliver IT services to customers. But despite taking all necessary steps, efforts…
Atlassian and its suite of cutting-edge products have long been empowering organizations to drive greater efficiencies, outcomes, and revenue, especially products like Jira Service Management (JSM) that help in delivering…
As the pressure on enterprises to drive greater efficiencies increases, the realm of ITSM is getting increasingly broader. By providing a robust framework for managing every aspect of IT operation,…