Sound familiar? You don't need to hire a full-time Atlassian admin or figure it out yourself. Outsource your entire Atlassian support & management to enreap – the most trusted Atlassian partner.
Atlassian Environments Managed
Years Running Atlassian
Avg. Support Response Time
Enterprises Who Outsource to Us
No more internal firefighting. No more "who owns Jira?" conversations. Every task, every issue, every upgrade — our certified engineers handle it all, end to end.
Our engineers watch your Jira, Confluence, and JSM environment around the clock. Performance drops, failed jobs, security alerts — we see it first and fix it silently, before any of your users are impacted.
Outsource Monitoring →Raise a support ticket, and a named Atlassian-certified engineer picks it up — someone who already knows your environment. No explaining from scratch. No waiting 3 days. Average resolution: same day.
Get Dedicated Support →User onboarding, offboarding, permission groups, project setup, workflow changes — we handle every admin request your team raises, fast.
Offload Admin Work →We plan, test, and execute every Atlassian upgrade and patch — off-hours, in staging first, rolled back if needed.
Plan Safe Upgrades →Slow loading pages, bloated workflows, outdated plugins, and messy project structures – we audit, clean, and tune your environment until it runs fast.
Speed Up My Tools →Regular security audits, access reviews, inactive user cleanup, and compliance checks — all done by us.
Secure My Environment →Whether your company uses one Atlassian tool or the entire suite, we manage everything under one roof, one SLA, and one flat monthly cost.
This is what our clients experience within the first 90 days of outsourcing Atlassian support to enreap. Real numbers. Real businesses. Real results.
When a certified engineer is proactively managing your tools, small problems never become big crises.
Certified engineers with full context on your environment resolve issues faster than any internal team can.
We cut wasted spend on unused licenses, redundant plugins, and over-provisioned users.
Zero surprise downtime. Zero unplanned outages. We monitor, patch, and maintain proactively, so your Jira is always available when your team needs it most.
Most of our clients say their internal team's output triples once Atlassian is off their plate.
Enterprises that outsource Atlassian management to a certified partner see an average 275% return on investment over 3 years.
Partnering with enreap to implement Jira Service Management enabled a seamless move from a legacy system to a modern, automated ITSM platform with customized workflows, real-time reporting, and self-service. Their deep expertise and understanding of our challenges significantly improved efficiency, visibility, accountability, and response times.
Managing knowledge across a large financial institution is complex, but enreap made the transition seamless. They helped us build a secure, centralized knowledge hub integrated with our existing tools. Our teams now collaborate better, access information faster, and stay aligned with regulations.
enreap has been a strategic Atlassian partner for Amdocs for over three years, managing 40% of our Atlassian operations. They successfully delivered a new product under tight timelines and complex requirements, acting as true partners who provide innovative solutions and overcome delivery challenges.
I have been extremely satisfied with enreap's outstanding service and support. Their expertise, proactive approach, and dedication to excellence consistently exceed expectations, delivering high-quality solutions efficiently. enreap's professionalism, reliability, and exceptional customer service have made a significant positive impact on our operations.
enreap transformed our project management with Jira, streamlining workflows, enhancing issue tracking, and improving team collaboration. Their customised dashboards provide real-time insights, and automation has significantly increased efficiency. With enreap's expertise, we now have greater visibility, faster issue resolution, and seamless project execution.
Cheaper than one in-house hire. More reliable than freelancers. Faster than raising a vendor ticket. Pick a plan that fits your team — or let us build one for you.
Worried about handing over something critical to an outside team? Here's the honest, step-by-step process:
We document what's broken, slow, risky, and over-billed — and hand you the findings for free.
We collect access, document your environment end-to-end, and brief your key contacts.
Most clients see visible improvements before the first invoice.
From here, we own it. User requests, upgrades, monitoring, compliance, performance — all handled by your dedicated enreap engineer on a fixed retainer.
Your Atlassian environment in Month 12 is dramatically better than it was on Day 1.
We send you a monthly report — tickets closed, uptime, cost savings, improvements made.
Outsource your entire Atlassian support. Walk away with a clear picture of what's costing you, what's broken, and how we fix it.
